Registration and Policies

Course Registration
To register for a course, either register online by selecting the course and date you are interested in from the dropdown box on the page or call our toll-free line. 1-800-461-8857 (Canada or US).  Course hours: 0900 – 1730.
Any books ordered will be sent by Expedited Post to you once registered. Please allow five business days for delivery of books.

Course Rescheduling
If, for some unforeseen reason, you are unable to attend the course, your payment is transferable to another date for a $50.00 administration fee provided notification is received 48 hours in advance of course commencement. You can change your registration to any upcoming course within a year of the original registration date.  Please contact our office to make any transfer or changes to your registration. Courses are non-transferable to a different name. If you do not cancel your registration or reschedule, you are responsible for the full payment of the course and you are considered a no-show for the course. Course fees are non-refundable.

AeroCourse Guarantee
We hope everyone feels prepared and passes their exam after course completion. However, if a student takes the exam and does not pass we do allow the student to re-take the course (see guarantee for details). AeroCourse reserves the right to deny course attendance to anyone based on unruly conduct, or class capacity.

Course cancellation
Courses are rarely cancelled by AeroCourse, however, in some circumstances it is necessary. All courses are subject to cancellation. AeroCourse cannot be held responsible for any costs incurred by persons attending a course. In the event a seminar is cancelled by AeroCourse, all course fees will be refunded or transferred to other course dates. As much notice as possible will be provided to registrants in this infrequent event.

Certificates
Course certificates are sent out after the course is complete by e-mail –upon request. Please notify our office of any e-mail address changes.

Pricing:
All prices in Canadian Dollars.
Method of payment includes VISA, MasterCard or PayPal.
Applicable taxes and shipping costs will be added to the purchase at checkout.

Shipping policy:
We are able to ship our books to all locations in Canada for a standard shipping fee of $13.00 via Canada Post. Most orders arrive within two – five business days. If shipping is required outside of Canada or via courier, a quote will be provided and approved shipping costs charged to the customer. Shipping costs are based on weight, size of package and destination. Shipping is included when purchasing a workbook or AIM with a seminar.

Shipping fees are for within Canada only. If the products are to be shipped out of the country, please contact our office to obtain a quote.

Book Return/Exchange policy:
If you are not entirely satisfied with your book purchase, please contact us within 21 days of delivery date to arrange exchange or refund of your unused item(s).
Receipt and original packaging are required for all exchanges or refunds.
Shipping and handling fees are not refundable.

If you have any further questions, please do not hesitate to contact us.

Contact Us:

For more information, contact AeroCourse by:
E-mail: info@aerocourse.com
In Canada or U.S. Call:
1-800-461-8857 or (905) 271-8857
PO Box 30001, 478 Dundas Street West
Oakville, Ontario L6H 7L8