Registration & Information

Registration & Information

Course Registration
To register for a course, either register online by selecting the course and date you are interested in from the dropdown box on the page or call our toll-free line. 1-800-461-8857 (Canada or US).

Course hours: 0900 – 1730.

Book delivery:
Any books ordered will be sent by Expedited Post with Canada Post once we have received your registration. Please allow at least five business days for delivery of books especially in more remote locations or greater distance from Greater Toronto Area. COVID-19 and other events like holidays can delay deliveries – please allow enough time to receive your books.

Early Bird Discount 

Our website offers an  ‘Early Bird’ discount for some seminars. To qualify students must register between dates stated on the website (6 weeks prior to course start date) and must be a new registrant (on hold customers do not qualify). If a student decides to move course dates or put the course on hold, the registrant will be charged a change fee of $50.00. The student may also be subject to pay difference in a course price or purchase any revised books required for the course. The Early Bird discount can not be combined with any other special offers or discount codes.

Course Rescheduling
If, for some unforeseen reason, you are unable to attend the course, your payment is transferable to another date for a $50.00 administration fee provided notification is received 48 hours in advance of course commencement. You can change your registration to any upcoming course within a year of the original registration date.  Please contact our office to make any transfer or changes to your registration. Courses are non-transferable to a different name. If you do not cancel your registration or reschedule, you are responsible for the full payment of the course and you are considered a no-show for the course. Course fees are non-refundable. If required books for the seminar have been updated since the original course date, the student may also need to purchase revised books.

AeroCourse Guarantee
We hope everyone feels prepared and passes their exam after course completion. However, if a student takes the exam and does not pass we do allow the student to re-take the course (see guarantee for details). AeroCourse reserves the right to deny course attendance to anyone based on unruly conduct, or class capacity. Updated books may be required and are the responsibility of the student.

Course cancellation
Courses are rarely cancelled by AeroCourse, however, in some circumstances it is necessary. During COVID-19 pandemic, courses have been frequently cancelled due to lock-downs and other circumstances beyond our control. All courses are subject to possible cancellation. AeroCourse cannot be held responsible for any costs incurred by persons attending a course. In the event a seminar is cancelled by AeroCourse, all course fees will be refunded or transferred to other course dates. As much notice as possible will be provided to registrants in this event. Any books purchased will. not be refunded unless returned in saleable condition.

Certificates
Course certificates are sent out after the course is complete by e-mail –upon request. Please notify our office of any e-mail address changes.

Pricing:
All prices in Canadian Dollars.
Method of payment includes VISA, MasterCard AMEX or PayPal.
Applicable taxes and shipping costs will be added to the purchase at checkout.

Shipping policy:
We are able to ship our books to all locations in Canada for a standard shipping fee of $18.00 via Canada Post expedited service. Most orders arrive within two – five business days (some locations if remote or greater distances from Toronto can take up to 7 days). Shipping fees on website are for within Canada only.  If the products are to be shipped out of the country, please contact our office to obtain a quote.  Shipping costs are based on weight, size of package and destination.

Book Return/Exchange policy:
Books are non-refundable. If for some reason you are not entirely satisfied with your book purchase, please contact us within 7 days of delivery date to discuss an exchange or refund of your unused item(s).
Receipt and original packaging are required for all exchanges or refunds.
Shipping and handling fees are not refundable.

If you have any further questions, please do not hesitate to contact us.